Shipping
Once your order has been shipped, you will receive an email with a tracking number. You can track your package via the shipping company's website or by entering the tracking number on our website.
Once an order is placed, it usually cannot be modified or canceled. Please contact our customer service as soon as possible to see if any changes can be made to your order before it is processed.
No, we do not offer international shipping.
Shipping addresses can be modified before the order is dispatched, but please ensure to promptly notify customer service of any changes. Once the order has been shipped, we will only deliver to the shipping address provided when the order was originally placed.
We know carrier issues and delays can occur. It's possible that some carriers might mark a package as "Delivered" even when it's still out for delivery, and they may physically deliver the package within the next few business days.
After 4 business days, if the carrier's status for your order indicates "Delivered" and you have been unable to find your package after checking the area surrounding your delivery address, please reach out to Customer Service for help.
Product
You can place an order by adding products to your shopping cart, then proceeding to checkout and entering your shipping and payment information. Follow the steps to confirm and complete your order.
Check our size chart available on the product page or on our sizing information page. You can also review the product description and customer reviews for sizing advice.
Returns
You can request a return by logging into your account and starting the return process through the order overview, or by contacting our customer service. Follow the instructions and use the return label provided to send back your return.
You can usually return items within a certain number of days after receiving your order. The items must be unused and in their original packaging. Please refer to our return policy for specific details and conditions.
You can check the status of your return by logging into your account and viewing the return overview. If you do not have access to your account, please contact our customer service for updates.
Contact our customer service as soon as possible and provide a description of the issue. We will assist you with exchanging the item or providing a refund.
Contact
If you have any questions don't hesitate to contact us. We are happy to help. Our experts are available 7 days a week to answer all the questions you may have.